Heather Dempster is the founder and owner of Javelin Success. Heather is an accomplished and experienced coach, trainer and mentor with extensive experience in the public, private and third sectors. She specialises in personal development and transformation, mental health and managing change. As a trainer she delivers on issues of emotional intelligence, coaching, leadership, resilience, conflict management, personal and professional excellence, and confidence building.
Why did you set up Javelin Success?
Unless you are from a business background, you really have no idea what is ahead of you when you set up a business. For me it has been an incredible journey of learning over the past 14 years. I have worked in a variety of jobs , most of which I enjoyed, but for many years I had a keen sense that I wanted to have my own business with a teaching or training element to it. It was never the desire to have a huge amount of money or power that drove me into this, rather the importance and integrity of doing a good job, to the best of my ability and helping others reach their full potential. It was also about the freedom of choosing who I work with and what I do and when I work, that was attractive to me. Throughout my career I’ve also managed to strike the balance between making a comfortable living for myself and being drawn to helping others, particularly working in the increasingly challenging context of the third sector.
I’ve learned that I am a natural teacher , problem solver and leader , but those skills didn’t always fit in the jobs where I found myself and I quite often found myself in conflict with the role that I was doing. When I look back through my work experience I realise that I have always mentored and coached, and been there helping and supporting others, but didn’t recognise it at the time.
What makes Javelin Success different to other coaching and training consultancies?
I am particularly interested in helping people with their own personal development. I have a wide and varied experience in working with people from all walks of life, backgrounds and nationalities. None of my work experience has been wasted and I have learned so much about myself , others and the ways organisations work and treat people and how this affects the individual, family and community . It is engaging with the challenges in the lives of others that really interests me and I am convinced that the problem-solving skills that Javelin Success uses can be applied to different situations. Javelin Success coaching involves treating each person as a unique individual. The coaching involves me actively listening to you and asking lots of strong questions in a methodical manner that helps you to see your situation more clearly , helps you explore your options and find a clear pathway through. I love it when someone has that light bulb moment!
The training provided is thorough and delivered in an interactive way that helps others to learn, while having fun and sharing their experience. I use a variety of methods depending on the group. Javelin Success provides training for the private, public and voluntary sectors, both generic and bespoke and a training needs analysis can be employed. Where requested, I also provide training to individuals who like individual one-to-one training alongside coaching, especially in the areas of time management and work life balance.
What is your own background?
My wide and varied experience has included Training, Project Management, Administration, and Management in the private, public and third sectors. This has involved training and teaching adults, management of training for staff and customers, client and customer consultations, project management, interim management, event management, business analysis, report writing and set-up of new posts in the areas of education, health and mental health and IT. I’ve worked with people of all backgrounds, age and ethnicity and very much aware of the pressures and juggling that is modern life.
Why should people or organisations avail themselves of Javelin Success Services
I have a genuine interest in people, love to be part of encouraging, empowering and developing others to reach their full potential. People from all backgrounds will be made very welcome. Javelin Success challenges individuals to look at their various options and helps them address significant and pertinent questions. The Javelin Success coaching process is bespoke to the individual. Personal and professional issues are explored, in confidence and with empathy, and solutions identified. Clients learn how to use their own development and action plans and the coach supports the individual through the process of implementation of those plans. Others who come to make life decisions are challenged in a gentle but exploratory way.
Javelin Success provides coaching in the areas of career, business and life in general. Training on particular topics are also made available on a group or individual basis.